Customer Support

Every business aims to serve their customers in the best way possible.

We want to create relationships with them so we want to connect with and assist them whenever possible. With the marketing competition increasingly getting more difficult, you can’t afford to lose a customer or have them look at other brands.

Why should you should you hire us?

• We understand your need to assist your customers, so to help you serve better, we created different customer support packages that will enable you to serve your patrons even as you sleep.

• And no, it’s definitely not as expensive as continuing your business’ operations 24/7.

Check out Our

Email Services

CoffeeBot’s Email Experts will ensure you get your message across because:

Our email support staff will respond to your customers’ messages so no email is ignored in the inbox.
Our customized service reduces geographic and time limitations between you and your customers,
Our outbound email efforts provide better targeting, is efficient, affordable, and personal.


Chat Support


CoffeeBot’s Chat Experts will ensure you get your message across because:

Through chat support you now get to keep in touch with your customers and help guide them in making buying decisions.
Other benefits of chat support include faster response to issues and inquiries, and better chance at building customer loyalty.
With the quick and consistent chat support you can build personal connections with your customers making them more likely to return to your website.

Call Support Services

CoffeeBot’s Call Experts will ensure you get your message across because:

Provide optimum customer support even during the afterhours through our call support services.
Our trained agents can take over your line to ensure that you get to serve your customers 24 hours a day, 365 days a year.
Our call support service is your affordable and easy solution to the increasing demands of your business.

If you need more advice, you can also contact us here!

Just click below!


Read our blogs on Customer Support Services here.

How to Become a Good Email and Chat Support Representative?

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How to Use Email and Chat Customer Service to Increase Sales

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Top 5 Advantages of Live Chat Support For Your Website

Most companies nowadays have provided Live Chat Support in their website. Live Chat allows your company to communicate directly to clients and to cater to their concerns. Other than that fact, here are other advantages of having a Live Chat Support in your website. Customer Convenience and Satisfaction Companies aim to deliver the best customer…

What makes an effective email and chat support?

Email support and Chat support have now developed to become two most basic means of transmitting real-time necessary data thus influencing customer relationships. This is the main reason why most businesses are eager to outsource their customer services like help desk support, technical support and complaint collection. Most non-voice support processes today combine email support…

Hiring Email and Chat Support Representatives

  We’re people who love technology. And apart from work, we’re also musicians, artists, enthusiasts, photographers and students who want to share our interests. Right now, we're looking for chat and customer support representatives possessing excellent written English skills and willing to work office based. Training will be provided. Shifts include 6am to 2pm, 2pm…

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